At Vacnova, we want you to shop with confidence. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Items must be unused, in their original packaging, and include all accessories. To initiate a return, simply contact our 24/7 customer support team, and we’ll guide you through the easy return process.

Please note that return shipping costs may apply unless the product is defective or incorrect. Once we receive your returned item, our team will inspect it, and refunds will be processed within 5-7 business days. If you have any questions about our return policy, feel free to reach out—we’re here to help make your shopping experience worry-free!